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Managing the guest experience in hospitality
- 자료유형
- 단행본
- ISBN
- 0766814157
- 청구기호
- 323.9 F711m
- 저자명
- Ford, Robert C.
- 서명/저자
- Managing the guest experience in hospitality / by Robert C. Ford ; Cherrill P. Heaton
- 발행사항
- Albany, NY : Delmar, c2000
- 형태사항
- xxiv,432 p. : ill. ; 24 cm
- 서지주기
- Includes bibliogrphical references and index
- 키워드
- HOSPITALLY
- 기타저자
- Heaton, Cherrill P.
- 가격
- US$48.95
