Chungnam Provincial Cheongyang College

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Reg No.	Call No.	Location	Status	Lend Info
WM0001002	W 323.9 F711m	제2자료실(지하)	대출가능	대출가능 마이폴더 부재도서신고

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Managing the guest experience in hospitality / by Robert C. Ford ; Cherrill P. Heaton

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Managing the guest experience in hospitality

Material Type: 단행본

ISBN: 0766814157

Callnumber: 323.9 F711m

Author: Ford, Robert C.

Title/Author: Managing the guest experience in hospitality / by Robert C. Ford ; Cherrill P. Heaton

Publish Info: Albany, NY : Delmar, c2000

Material Info: xxiv,432 p. : ill. ; 24 cm

서지주기: Includes bibliogrphical references and index

Index Term-Uncontrolled: HOSPITALLY

Added Entry-Personal Name: Heaton, Cherrill P.

Price Info: US$48.95

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